A real AI use, explained simply
Know the difference between an AI workflow and an AI agent
A workflow follows steps people chose. An agent can choose its next step or tool. Start with the simpler workflow when the job is small and predictable.
Try it in 3 small steps
- Write the job as 3–5 steps a person can understand.
- Ask whether every step is predictable; if yes, keep it a workflow.
- Add an agent only when flexible choices genuinely help—and keep approval before real actions.
Use this when
Useful when a product promises an “AI agent” and you need to judge whether that autonomy is needed.
Copy this and change the brackets
Job: [job].
List the smallest predictable steps.
Mark which steps need a human choice.
Do not take external actions without approval.
Recommend: simple workflow or agent, and explain why.Established distinction, worth knowing
It prevents people from buying or building more automation than the task needs.
Keep in mind
Autonomy can increase errors, cost, and safety risk. An agent is not automatically more capable or safer.